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1- Travel's Contract
The contract concerning the programs that are published
here must be considered regulated according to the present general
conditions.
The acceptance of the bookings is subordinated to the
availability of places and is executed with consequent conclusion of the
contract, only from the confirmation moment.
3- Documents for Expatriation
No responsibility competes to us for each and any damage
deriving to the traveler for the impossibility to begin and/or go on trip if
it's due the lack or to irregularity of the prescribed personal documents
for expatriation, (identity-card, passport..).
4- Variations of Programs
We can replace the vectors and hotels with other one with
the same characteristics in the case that it becomes necessary for operative
and other reasonable causes. If after the departure We aren't able to give
an essential part of the services, it will arrange alternative solutions
without supplements for the traveler and if the performances will be of
inferior value in comparison to those which had been programmed, the
traveler will be adequately refunded.
5- Recess and Cancellations
Notice of cancellation is required at least 30 working
days prior to arrival. From the 29th working day to the 16th, we will
reserve the right to retain half of the deposit. We will be unable to make
any refund from 15 working days, or less, prior to arrival.
Please note that we will retain $15 from any money refund
due to administrative costs
No refund will be granted to participants who do not show
up at departure, or who are unable to embark on the journey because of
absent, invalid or inadequate personal documents for leaving the country or
who decide not to carry on with the journey. If at the start of or during
his or her stay, the traveller notices objective discrepancies between the
service that was booked and the service provided, s/he is kindly requested
to inform the travellers’ assistance department at the number indicated on
the travel documents handed out at the time of departure; this will help us
to ensure constant improvements to the service.
6- Substitution of Bookings
A person who renounces can be replaced by another one if
we are informed in writing within 15 working days from the date fixed for
the departure; if there is no problem about the passport, the pass, the
sanitary certificates, accommodations, services transport or something that
makes make impossible the performance of the trip for another person.
Modifications are allowed up till 30 working days prior
to arrival , From the 29th working day to the 16th we reserve the right to
accept the modification required or not , according to the availability of
rooms and services . We will be unable to accept any booking change from 15
working days, or less, days prior to arrival . |
